Genetics Australia

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Contact Us - We're Here to Help

Do you have questions about testing or results? We’re friendly, knowledgeable and ready to help.

Lachlan Ayoub
Professional Sales Representative-Genetics
Livestock Northern - NSW & QLD
Email: lachlan.ayoub@zoetis.com
Mobile: 0437 226 122

Jake Bourne
Sales Representative-Genetics
Livestock Southern - VIC, SA, TAS, WA
Email: jake.bourne@zoetis.com
Mobile: 0419 664 834

CUSTOMER SERVICE CONTACT

Some of the most crucial communication regarding testing and results between you and us takes place with our Customer Service team. That’s why we have knowledgeable and friendly people to assist you.

If you have questions or need to reach us for any reason outside of business hours, please send us an email using the Contact Us form provided.

Zoetis Australia
P.O. Box 75
Banyo QLD 4014 Australia

Street Address:
Zoetis Australia
5 / 10 Depot Street
Banyo QLD 4014 Australia

WE’RE HERE TO HELP

Do you have questions about testing or results? We’re friendly, knowledgeable and ready to help.

Call: 1300 768 400

Monday to Friday 8:30 am-5 pm (Queensland Time Zone)

Email: genetics.au@zoetis.com

We try to answer all emails within 24 hours, except for weekends and holidays.

FIRST TIME CUSTOMER?
New to Zoetis Genetics? Please give us a call at 1300 768 400 so we can walk you through available options.
INTERNATIONAL ORDERS
Please contact our customer service team at 1300 768 400 or genetics.au@zoetis.com to verify our laboratories are approved to conduct DNA tests within your respective country.